As a communication support provider, you can use your skills to facilitate communication between hearing and Deaf or hard of hearing individuals in a variety of settings using American Sign Language (ASL). In addition, you will be gaining new skills at the foundation of ASL such as Protractile and Tactile to support DeafBlind and / or individuals with moderate vision loss so they can pursue personal interests and become more independent.
Depending on your level of skills and experience, you could choose any of the roles listed below to provide communication support.
- Communication Facilitator (CF): DeafBlind people use a Communication Facilitator (CF) to make person-to-person (P2P) and Video Relay Service (VRS) calls. A communication facilitator provides visual information to those unable to see the video screen or receive visual ASL. A CF is a skilled signer who copies sign language from a caller, as shown on a videophone screen, and provides visual information to a DeafBlind person through close vision or tactile sign language.
- Co-Navigator (CN): Co-Navigator (CN), or called Support Service Provider (SSP), is one vital tool available for people who are DeafBlind and provide support and information for them to lead independent, productive, and quality lives. A CN is an individual trained to act as a link between DeafBlind and their environment. They typically work with a single individual and serve as a guide and communication facilitator, relaying visual and environmental information. In addition, CNs typically assist DeafBlind people in attending medical appointments, participating in public meetings, shopping at the grocery store, and reading mail.
- Sign Language Interpreter (SLI): Sign Language Interpreters (SLI) facilitates communication between hearing and deaf, hard of hearing, and DeafBlind individuals in different settings using ASL or other manual sign systems. They may interpret for one-on-one communication or public engagements. The responsibilities of a sign language interpreter depend on the situation or environment. Besides helping customers convey and receive messages, they may also build rapport with customers to make them feel at ease, manage schedules, and perform calls. Sign language interpreters must be certified to provide services in legal, school, and hospital settings.
- Have an solid understanding of American Sign Language (ASL)
- Demonstrate good communication skills
- Understand the deaf and/ or deafblind culture
- Have good customer service and organizational skills
- *We may provide additional training for you if you are interested in taking Communication Facilitator (CF) and/ or CO-Navigator (CN) roles
- High School Diploma or General Education Degree (GED)
- Must be fluent in American Sign Language (ASL)
- One (1) year of experience working with Deaf and/ or DeafBlind individuals preferred
- Knowledge of Deaf and / or Deafblind culture
- Valid Driver’s License and reliable transportation
- Ability to comprehend and communicate through written dialogue
- Good customer service and organizational skills
- Ability to get along with individuals of all backgrounds
- Ability to be flexible and be able to handle unknown situations
- Ability to be flexible, tolerate individuals and activities from various cultural backgrounds
- Ability to be flexible and work varying hours depending on the needs of customers
Language Required: American Sign Language
Minimum Education: High School Diploma or GED
All support providers are expected to be fully vaccinated against COVID-19 and will be required to submit their vaccination record prior to being activate through Mizaru platform or by 45 days of sign of the contract, whichever is earlier.
The successful candidate will undergo a background check that must be cleared prior to working with Mizaru LLC.
Mizaru LLC is an equal opportunity company and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis.
This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and contractors including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of contractor.