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Title: Program Manager

Location: Beaverton, OR

Duration: 12+ Months

The Direct Digital Operations team is seeking an innovative and highly motivated Program Manager to join our effort to be a premier online destination. The Operations team works across all digital platforms and across the broader organization to initiate, track, and ultimately deliver world class product experiences across the globe. The team works with our geographies to understand what products they are delivering to our consumers and when so and ensures copy, image, and attribution activities are completed. 

We are looking for someone with the ability to manage multiple workflows across internal teams to ensure accurate and quality delivery of a significant change program for Direct Digital. As our Project Manager, you will be expected to coordinate the progress of various internal delivery teams, gather requirements from stakeholders, be a strong collaborator, act as a conduit to and support relationships with workflow owners, and be results-oriented while advocating for the best possible solution for our consumers, both internal and external. 

Responsibilities:

• Analyze requests from key stakeholders for enhancements to current processes and tools 
• Partner with technical product owners to implement improvements and changes to workflow tools and reporting dashboards
• Manage design timelines and work as the technical project manager to determine overall timelines and product rollout goals
• Drive consensus across stakeholders and negotiate diverse points of view and priorities
• Lead improvement programs to increase data accuracy and ultimately seasonal readiness performance
• Drive alignment across workflows to ensure timely asset development
• Assess organization needs and determine the course of action and delegate management of inquiries to the Director
• Drive alignment and adherence to global processes and facilitate best practice exchange across geos

Experience:

• Minimum 5 years Operational and/ or Project Management or related experience
• Ability to lead cross-functional teams with previous experience preferred
• Ability to work under extremely tight disciplined timelines
• Demonstrated management, interpersonal, and communications skills 
• Strong communication skills and ability to clarify or resolve discrepancies