Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, Accounting, Finance or equivalent, required. 5+ years’ experience in sales, service and marketing administrations in Salesforce.com or other equivalent CRM applications, required. 3-5 years’ experience in developing third party interfaces, required. Salesforce.com Certification (Salesforce Certified Platform Developer I or II), required Advanced knowledge/proficiency with operational support using Salesforce.com or other equivalent CRM applications, required. Advanced knowledge/proficiency of salesforce.com, APIs, interfaces and complex reports, required. Advanced knowledge/proficiency in software development and/or object-oriented programming, with a preference for APEX proficiency, required. Intermediate knowledge/proficiency Working Knowledge of Sales Cloud, Service Cloud or Marketing Cloud, required. Advanced knowledge/proficiency and development experience with Salesforce.com, New Voice Media