Role: "Finance/Telecom Business System Analyst (3 positions)"
Job Location: Bellevue/Seattle, WA (REMOTE during COVID later 100% onsite)
Duration: Long term contract
Description of Services
The Back Office Systems Enterprise Programs team provides support for back office teams
(HR, Legal and Finance-related functions) on major Enterprise Programs and projects by
working closely with stakeholders and technology teams to identify, evaluate and prioritize
opportunities and develop a strategic approach to implementing change.
The resources will participate in large enterprise projects supporting one or more work streams
and multiple business teams. Resources will need to have a wide variety of skills and strong
communication in order to support activities, such as: gathering, developing and documenting
stakeholder requirements (developing Initiatives/Features/Acceptance Criteria/User Stories),
and collaborating closely with technology teams to ensure delivered solutions meet business
needs. Resources must possess the ability to balance competing priorities and negotiate
successful outcomes that are understood by stakeholders. The resources should be
comfortable in both a waterfall and agile development model.
The resources must be able to quickly integrate and develop a clear understanding of the back
office business teams, be self-motivated and resourceful, and have a strong aptitude for
creative problem solving. This engagement requires the ability to understand financial-related
work streams and help drive successful implementation of requirements and process.
General Responsibilities and Skillset
Support new projects and programs - assessing impact to Back Office work streams and
quickly assimilate the project knowledge and design direction.
Represent the Back Office organizations on projects and programs, working closely with
and knowing when to involve the business SMEs.
Facilitate requirement sessions, provide requirements, provide guidance on creating
appropriate requirements, and provide appropriate success criteria.
Participate in design sessions and review technical documentation.
Create, document, and approve User Acceptance Test cases, scenarios, and plans.
Communicate testing needs with appropriate resources and share results with work
Provide recommendations on when to trade off functionality, and when not to trade off,
and communicate to multiple audiences.
Communicate and provide options from the project for impacts to policies and
procedures that impact accounting or risk management organizations.
Communicate regularly to business partners about the impacts of upcoming changes
and project deadlines.
Manage risks, issues, and escalate as appropriate.
Create process flows for future Back Office and system processes, as well as training
material for new systems.
Provide representation on financial and risk management processes, transactional flows,
and policy and controls to the project.
Strong advocacy for back office business team needs.
Manage relationships and communications with process owners in back office.